Maša Vučkovic (white Tshirt black hair) (at the end)
I am a dedicated and service-oriented professional with nearly three years of experience in front-facing support roles, where I developed strong communication, organizational, and problem-solving skills in fast-paced environments. My background includes supporting individuals with scheduling, inquiries, and issue resolution while maintaining professionalism, discretion, and attention to detail.
I consistently prioritize creating a welcoming and respectful experience through clear communication, reliability, and a calm, patient-centered approach. I am highly organized, adaptable, and comfortable managing multiple responsibilities while upholding confidentiality and service standards.
Earlier in my career, I worked in guest services aboard international cruise ships, an experience that strengthened my ability to work with individuals from diverse cultural backgrounds, remain composed under pressure, and deliver consistent, high-quality service. These skills continue to inform my commitment to supporting patients with empathy, responsiveness, and professionalism.